RingCentral

Multi-channel clinical trial recruitment technology checklist

05:23 pm August 08, 2022

Despite technological advancements, clinical trial recruitment is often still performed in the same way it was done during the 1990s. By failing to implement new technologies, research companies are missing opportunities to create impactful treatment options more cost-effectively. For trial administrators, a digital-first recruitment solution can redefine patient recruitment by engaging suitable patients through a targeted, interactive experience that makes them feel valued. RingCentral’s comprehensive, customizable cloud-based communications platform enables research companies to maximize efficiency and empower patients across all recruitment stages.

Quick guide to HIPAA-compliant communication between healthcare providers

05:19 pm August 08, 2022

In healthcare, collaborative communications are critical for success. Members of a care coordination team must work together closely and share information with one another to ensure positive patient outcomes – while still staying compliant with HIPAA regulations. Using non-compliant channels for communication between care teams can result in heavy fines and damage to a provider’s reputation. However, HIPAA isn’t static, and maintaining compliance requires staying up to date with changes in the law, which creates an additional burden for providers. RingCentral’s cloud communications platform makes it possible for providers to communicate and collaborate with multiple secure and HIPAA-compliant tools such as video, chat and file-sharing.

6 actions payers can take to prepare for the No Surprises Act

04:49 pm August 08, 2022

The No Surprises Act, which seeks to increase transparency regarding medical billing and patient cost-sharing responsibility, was signed into law in late 2020 and went into effect January 2022. Although the No Surprises Act seeks to relieve some of the worries patients have about cost of care, it creates increased pressure on healthcare payers and providers. To stay compliant with the No Surprises Act and build transparency regarding pricing and patient costs liability, a member education and communication strategy is key. RingCentral can help payer organizations implement a communication plan that educates and engages members.