CGI brain image - Yuichiro Chino/Getty Images
AI & ML Intelligence

How health IT's leading innovators are using AI now, and where they see it going

As health systems deploy AI – using it for everything from simple process automations, to helping reduce provider burden, to advanced clinical decision support models, to expanding the possibilities of patient care – they're confronting some key challenges such as algorithmic bias, model transparency and sometimes clinician mistrust.

But they're also gaining big benefits in quality improvement, cost efficiency, and more. And many forward-thinking CIOs and other technology leaders see how fast AI tools are evolving, and they are looking excitedly to a future where further clinical innovation will occur at rapid speed. In this regularly updated page, we offer their perspective and advice.

Photo: Yuichiro Chino/Getty Images

Jenny Ma, senior advisor in the HHS Office for Civil Rights, and  Dr. Mark Sendak of the Duke Institute for Health Innovation
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A top nurse and VP of digital health at Penn Medicine offers a wide-ranging look at how nurse...
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Dr. Aalpen Patel the medical director of AI at Geisinger
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Dr. Aalpen Patel – who holds a position that's still rare among provider organizations...
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Puzzle pieces fitting together, showing connection and success
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Real-world examples from Premier Inc. showcase how machine learning and natural language processing...
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Microsoft booth at HIMSS23
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Physicians and other clinical staff at the health system are participating in the Microsoft 365...
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Dr. Jonathan Austrian, associate CMIO, NYU Langone Health
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Teams of clinicians, researchers and educators worked to find artificial intelligence-enabled...
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Rick Bryant of Veritas Technologies on AI
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"By prioritizing healthy data management practices through the deployment of AI, IT leaders...
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Oracle Health booth at HIMSS23
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The Oracle Clinical Digital Assistant tool can also respond to conversational voice prompts from...
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Gharib Gharibi of TripleBlind on generative AI
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IT leaders need to take a step back and ensure they are truly prepared to use large language models...
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Explanation of ChatGPT on a screen
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The large language model's performance was steady across both primary and emergency care, and...
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A sign at HCA headquarters
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The healthcare giant will expand its work with Google to help automate workflows and streamline...
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Rich Birhanzel of Accenture on generative AI
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The healthcare lead at research and consulting giant Accenture lays out how to get proprietary data...
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Sen. Mark Warner, D-Virginia
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The main campus of Duke Health
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Dr. Mohammed Saeed of University of Michigan Medical School
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Independent physician consults patient notes
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By having deep conversations about artificial intelligence's capabilities and limitations, the...
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Doctor holding eyeglasses reviews chest imaging on a computer monitor.
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Zack Tisch of Pivot Point Consulting
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Health systems able to offer this will not only be better positioned to survive external pressures...
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Black and white image of two individuals fencing. One is jumping but the opponent finds the weak spot.
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Jenny M. Smith of Franciscan Missionaries of Our Lady Health System
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The Louisiana health system is using the technology to help meet other Quadruple Aim goals of...
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A doctor shows a patient some information on a tablet.
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Jung In Park of the University of California Irvine School of Nursing
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Rachini Ahmadi-Moosavi of UNC Health discussing AI governance
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A female patient navigator sits at her desk working on a desktop.
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Autumn Gertz of Boston Children’s Hospital discussing AI
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A physician dictates a clinical note using ambient voice technology
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Doctor at a desktop computer looks at ease completing administrative burdens.
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