Patient Engagement

Doctor reviews info on a tablet
By Dr Ana Rafaela Prado 11:30 pm November 21, 2023
"Through my involvement with HIMSS Europe and EMRAM stage 7 validations, I’ve observed that the most successful organisations in healthcare IT are those with a stable, digital-savvy culture."
Doctor and patient
By Michalene Elliott Kinsler 11:11 am March 21, 2023
Healthcare organizations face risk in not delivering exceptional consumer experiences. Those that don't prioritize customer relationship management may find it harder to maintain their competitiveness.
Clinical team consults with decision support tools
By Dr. Prashila Dullabh 04:41 pm November 01, 2022
AHRQ is helping the transition towards evidence-based recommendations to guide clinical decision-making that incorporates patients' needs and preferences. 
A telemedicine appointment via smartphone
By Paddy Padmanabhan 12:36 pm July 11, 2022
Smart health systems are realizing that they must think about their sustainable growth strategies in terms of end-to-end user experience.
A person texting
By Paddy Padmanabhan 01:03 pm May 20, 2022
As a high-flying startup ecosystem comes back down to earth, health systems with the financial resources will be able to double down on their digital transformation efforts.
NHS, digital health, king's fund
By Dr Pritesh Mistry 08:11 am March 29, 2022
Despite significant investment and well over a decade of different transformation plans and initiatives, there’s still much to do before we can say the health and care system has truly gone through a digital revolution.
By David Chou 03:44 pm March 22, 2022
Health system IT leaders need to be ready to enable care delivery anywhere, anytime, to any patient. New advances in cloud and telehealth/remote monitoring are forcing the issue.
By Paddy Padmanabhan 12:24 pm January 20, 2022
As ambient technologies improve, additional use cases to leverage voice will emerge – that leaves us with the question of how patients and physicians are responding to voice-enabled tools in their healthcare encounters.
By Craig Settles 10:31 am December 13, 2021
Delivering virtual care via community broadband offers big financial and quality-of-life benefits, says our contributing writer, opening avenues to both digital equity and health equity.
By Craig Settles 05:16 pm November 18, 2021
The fate of virtual care adoption is tied to the fate of broadband expansion.